For many years in advance of launching TheBiddingSpace.com, we\’d listened to complaints from property and facility managers around the inability to identify good vendors, or otherwise not having the ability to identify good information regarding the vendors they had identified. With the multitude of tasks that property managers need to face regularly, including conducting inspections, submitting documentation, and managing tenant related issues, getting a good vendor should not be among them.
Once we started speaking to property managers about the procedure for identifying and using the services of vendors like security guard, landscaping, or trash collection vendors, we noticed a number of things. One of these was that although a lot of property managers felt that identifying good vendors was important, many property managers actually believed that one vendor was the same as the next. On the other hand when talking to property managers which had come across vendors giving them GREAT service, they thought completely the contrary. The fact is, although vendors in almost any particular field might possibly deliver matching solutions, the manner in which they set about executing against those services is the place where the distinctions lie.
Should you be truly interested in finding GREAT vendors to provide you solutions and services for your facility, there are two steps that will usually aid in your buying process. first is locating verifiable and unbiased comments from past customers for vendors that are seeking to provide service for your property or facility. The second is developing an easy and cost-effective strategy to make an apples to apples evaluation of vendor proposals.
Typically, the most common method of getting reviews from any vendor\’s most recent clientele is requesting business references. When requesting business references, we advise you explicitly ask for business references for businesses which may have properties or facilities much like yours as far as industry and general size. So, as a gm of a Fifty room hotel in need of security guards, then your security guard vendor must be able to supply references from clients which are similar to yours. What our company has noticed is that often vendors who usually are experts in serving big organizations might not often be ready to supply you with the expected quality or quantity of client care for smaller sized accountsand viceversa.
Furthermore, we generally suggest that you get information on a contract or client in which the vendor had fairly recently lost for a problem apart from price and exactly what the vendor has done to ensure that that case isn\’t going to occur again. We make this recommendation for two reasons. first is to try to judge the overall integrity of the vendor. Is that company willing to inform you of an occasion that they were not able to deliver on their service; and second will be to examine the way that they address buyer discontent. If their were shortcomings associated with service did they work to resolve them with the customer and how are they making certain it will not take place again?
Lastly, as a potential buyer you should attempt to make certain each supplier is replying to your RFP in a manner that enables you to allow an apples-to-apples comparison. Develop a list of detailed questions that every vendor should provide answers to. For instance: Years in operation, Annual Revenue, Cost/square foot, Hourly rate, Coverage liability, etc. If time allows, we might even advise you create a spreadsheet for every and every vendor to fill out that will make the side-by-side review easier.
As a property or facility manager, it is obligatory of you to get the most that you can working with, a often tight, spending plan. So if you are seeking a brand new vendor to provide products or services at your property or facility, just be sure you get the most effective service that you can for your money. Request references from established clients and past end users which are comparable to you and also make apples to apples comparisons among your vendors. If you try these tips you will find yourself that much nearer to getting the service you need.
If you are interested in finding a vendor to provide service at your property or have a GREAT vendor that has provided you with GREAT servicevisit TheBiddingSpace.com