by Jason Kendall
Network and computer support workers are more and more sought after in Great Britain, as organisations have come to depend on their technical advice and capacity to solve problems. Because our society becomes more and more reliant on our PC’s, we simultaneously inevitably become increasingly dependent on the technically knowledgeable IT networkers, who maintain those systems.
At times individuals don’t comprehend what IT means. It’s ground-breaking, exciting, and means you’re doing your bit in the gigantic wave of technology that will change our world over the next few decades. Society largely thinks that the increase in technology we’ve been going through is lowering its pace. This couldn’t be more wrong. Terrific advances are ahead of us, and most especially the internet will be the biggest thing to affect the way we live.
Always remember that typical remuneration in the IT market over Britain as a whole is significantly better than in the rest of the economy, therefore you will probably earn considerably more as a trained IT professional, than you would in most typical jobs. It seems there’s a lot more room for IT jobs development throughout this country. The market continues to grow quickly, and with the skills shortage of over 26 percent that we’re experiencing, it’s highly unlikely that things will be any different for the significant future.
So, which sort of questions should we be asking if we want to arrive at the understanding we need? Since there seems to be some fairly outstanding possibilities for everyone to investigate.
An all too common mistake that potential students often succumb to is to concentrate on the course itself, and take their eye off the end result they want to achieve. Universities are full of direction-less students who took a course because it seemed fun - rather than what would get them an enjoyable career or job. Don’t be one of those unfortunate people who select a program that seems ‘fun’ or ‘interesting’ - and get to the final hurdle of an accreditation for an unrewarding career path.
Be honest with yourself about how much you want to earn and what level of ambition fits you. Sometimes, this affects what qualifications you will need and what industry will expect from you in return. Seek out help from a skilled professional that ‘gets’ the commercial realities of the area you’re interested in, and who can offer ‘A typical day in the life of’ understanding of of what you’ll be doing on a day-to-day basis. It makes good sense to ensure you’re on the right track before you embark on your training program. What’s the point in kicking off your training only to realise you’ve made a huge mistake.
We’d hazard a guess that you’re quite practically minded - a ‘hands-on’ person. Usually, the world of book-reading and classrooms would be considered as a last resort, but it’s not really your thing. So look for on-screen interactive learning packages if book-based learning really isn’t your style. Memory is vastly improved when we use multiple senses - educational experts have expounded on this for years now.
Modern training can now be done at home via easy-to-use DVD or CD ROM’s. Real-world classes from the instructors will mean you’ll learn your subject via their teaching and demonstrations. Then it’s time to test your knowledge by practicing and interacting with the software. It’s imperative to see examples of the study materials provided by any company that you may want to train through. You’ll want to see that they include video, demonstrations and various interactive elements.
Purely on-line training should be avoided. Ideally, you should opt for CD and DVD ROM courseware where possible, as you need to be able to use them whenever it’s convenient for you - you don’t want to be reliant on a good broadband connection all the time.
There is no way of over emphasising this: Always get full 24×7 instructor support. We can tell you that you’ll strongly regret it if you don’t. Try and find training where you can access help at any time you choose (irrespective of whether it’s the wee hours on Sunday morning!) You’ll need direct-access to qualified mentors and tutors, and not a call-centre that will take messages so you’re constantly waiting for a call-back - probably during office hours.
The very best programs utilise an online access round-the-clock package involving many support centres over many time-zones. You’ll have an easy to use environment which switches seamlessly to the best choice of centres any time of the day or night: Support when you need it. Unless you insist on 24×7 support, you’ll end up kicking yourself. You may avoid using the support late in the night, but what about weekends, early mornings or even late evenings at some point.
Many people question why academic qualifications are being overtaken by more commercial certifications? Industry now recognises that to cover the necessary commercial skill-sets, the right accreditation from companies such as Adobe, Microsoft, CISCO and CompTIA is closer to the mark commercially - at a far reduced cost both money and time wise. Patently, a certain quantity of associated information must be taught, but core specifics in the particular job function gives a commercially educated person a distinct advantage.
Just as the old advertisement said: ‘It does what it says on the tin’. Companies need only to know what areas need to be serviced, and then request applicants with the correct exam numbers. Then they know that anyone who applies can do the necessary work.
One interesting way that course providers make a lot more is by charging for exams up-front and offering an exam guarantee. This sounds impressive, but let’s just examine it more closely:
They’ve allowed costings for it one way or another. One thing’s for sure - it isn’t free - it’s just been rolled into the price of the whole package. It’s well known in the industry that if a student pays for each examination, one after the other, there’s a much better chance they’ll qualify each time - because they’re aware of the cost and their application will be greater.
Look for the very best offer you can when you take the exam, and save having to find the money early. In addition, it’s then your choice where to take your exam - so you can choose somewhere closer to home. Paying upfront for exams (and interest charges if you’re borrowing money) is a false economy. Resist being talked into filling the training company’s account with additional funds only to please their Bank Manager! Some will be pinning their hopes on the fact that you won’t get round to taking them - so they don’t need to pay for them. It’s also worth noting that ‘Exam Guarantees’ often aren’t worth the paper they’re written on. The majority of organisations won’t be prepared to pay for re-takes until you’ve completely satisfied them that you’re ready this time.
Average exam fees were approximately 112 pounds in the last 12 months via VUE or Pro-metric centres in the UK. So why pay hundreds or thousands of pounds extra for ‘Exam Guarantees’, when it’s no secret that the best guarantee is consistent and systematic learning, coupled with quality exam simulation software.
The perhaps intimidating chore of landing your first role in IT is often eased by training colleges, through a Job Placement Assistance facility. The need for this feature can be bigged up out of proportion though - it isn’t unusual for their marketing department to make it sound harder than it is. Ultimately, the massive skills shortage in Great Britain is the reason you’ll find a job.
Get your CV updated straight-away though - look to your training company for advice on how to do this. Don’t delay till you’ve finished your exams. You may not have got to the stage where you’ve passed your first exam when you land your first junior support position; yet this can’t and won’t happen unless your CV is with employers. The most reliable organisations to get you a new position are most often specialist independent regional recruitment consultancies. As they’re keen to place you to receive their commission, they’re perhaps more focused on results.
Many students, apparently, put a great deal of effort into their studies (sometimes for years), only to give up at the first hurdle when looking for a good job. Market yourself… Work hard to put yourself out there. A job isn’t just going to bump into you.
About the Author:
Author Jason Kendall splits his work between consulting and promoting quality training and UK Support. For advice on
Cisco Certification, visit LearningLolly
Cisco Courses.